I just got the call a few minutes ago: I start my new job at Apple next week, doing Macintosh tech support.

What a relief!

__________________
Self-reverence, self-knowledge, self-control;
these three alone lead one to sovereign power.
Tennyson

congrats!!!!

Hope it is everything you dreamed of and more.

~peace

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Let the beauty of what you love, be what you do ~Rumi

Congratulations! My wife did that for quite awhile, until she got quite disenchanted. (She won't even touch a mac now.) Don't let the pressures of the job bother you, and don't get disenchanted when you learn that it is all numbers and performance. You can do it! But I do suggest that you continue to look for other work, as a fall back situation.

Congratulations. I hope you enjoy your new job.

Congratulations, Robin. I am very happy for you and know you will do well. It must be a great relief to have the kind of employment you want.

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InterfaithForums.com-Where your ideas and beliefs count.

[quote=Rev. Rexdon't get disenchanted when you learn that it is all numbers and performance.[/QUOTE]

Well, I've done the same work for a different company before. I got called into the boss' office once and he complained that I was spending too much time resolving calls. We were allowed a maximum of 3 minutes per call, ad I was averaging 8.

So I politely suggested that he look at his stats again, and see what percentage of those 3 minute calls had to keep calling back before their problem was finally resolved. Then, check and see how few of my resolved problems had callbacks.

He never complained again.

After less than month on that helpdesk, my conversations with customers generally started like this:

"IT Help Desk. This is Robin, how may I help you?"
"Oh, Robin! Thank God I got you!"

__________________
Self-reverence, self-knowledge, self-control;
these three alone lead one to sovereign power.
Tennyson